Technical information
Terms and conditions
At Premier, there’s no minimum order: “Big or small, we do them all.”
All orders are processed based on written quotes sent by email.
The buyer’s acceptance of this quote is considered as agreement to the specified dimensions, working pressure, hose type, and listed prices. Acceptance, production, and shipment of any goods are, of course, subject to the buyer’s creditworthiness.
Guarantee
The seller guarantees the said goods against defects in material or workmanship for one year from the date of shipment, subject to the following conditions:
The goods must be used, operated, and maintained competently and under normal conditions by the buyer, and in accordance with the seller’s instructions.
The seller’s liability under this guarantee is limited to the replacement or repair of any defective goods at no cost to the buyer, or, at the seller’s discretion, a refund of the purchase price, less any adjusted charges for service already rendered by the defective goods.
Any express or implied warranty that the goods are suitable for a particular purpose is hereby disclaimed.
For goods not manufactured by the seller, this warranty will apply only to the extent that the seller is able to make a liability claim against the original manufacturer.
The buyer must provide written notice to the seller immediately upon discovering any defect and must continue using the goods at their own risk.
The seller will not be held liable for any indirect damages resulting from the installation or use of the goods.
This warranty is provided in lieu of all other warranties—implied, statutory, or otherwise.
As a responsible company, Premier carries product liability insurance to protect distributors in both Canada and the United States.
Shipping
All deliveries are made F.O.B. our factory in Granby, QC.
Deliveries can be made freight collect using your chosen carrier, or “prepaid and charged” on the invoice.
Premier’s shipping department will work with you to ensure the lowest possible freight rates.
For U.S. deliveries: We’re located just 30 minutes from the U.S. border!
We take care of customs paperwork and duties.
TERMS OF PAYMENT
Net 30 days from the invoice date
(applicable to established accounts)